Agency Account Set-Up

I am an agent who represents multiple authors, what is the best way for me to set up an account(s) on behalf of my authors?

The choice of how to structure your author’s ACX accounts is a matter of personal preference. Agents already participating in ACX so far have been considering these three options:

Set up one account on behalf of all authors
Set up multiple accounts, one for each author
Allow authors to each set up and manage their own accounts

While ACX does not recommend a particular approach over another, the following FAQs will give you the information needed to make an informed decision.

As an agent, can I sign up using a single account for all of my authors?

You are free to use a single account for all of your authors. If you choose to do so, you would be responsible for all ACX activities on behalf of your authors. Please note that if you use a single account and you grant access to that account to an author (or multiple authors), that author will be able to see information about all other authors’ books that you have submitted through your account, including the audiobook sales figures for all titles from your account. You may not want to use the same login information you use for Audible.com or Amazon.com. Please be aware that if you use the same login information you use on an Amazon type account, your billing information from this Amazon type account will be accessible by anyone with whom you share your ACX login credentials.

As an agent, can I give my authors access to my ACX account?

Yes. If you choose, you may allow your authors to access you ACX account after you have created that account and thereby accepted the Account Holder Agreement. Please note, however, if you have opened one account for multiple authors, each author will be able to see the other authors' information, including the audiobook sales figures for all titles from your account. If you choose to allow access, you will need to provide your login information to the author you are granting access. Note, you may not want to provide this information if this is the same login information you use for other websites affiliated with ACX and Audible, including Amazon.com. Please be aware that if you use the same login information you use on an Amazon type account, your billing information from this Amazon type account will be accessible by anyone that you allow to share your ACX login credentials.

As an agent, if I set up a single account for all of my authors who will be the contracting party on legal agreements related to ACX?

If you set up the account in your name, then you or your agency (whoever is designated in the Company Name field in the Set-Up process) will be the contracting party on all ACX contracts including the Production Standard Terms (the contract that’s executed between the Rights Holder and the audiobook’s Producer). To avoid this, some agents have chosen to open a separate ACX account for each of their authors participating in ACX. In the Account Set-Up step, they have designated each account differently in the “Company Name Field” by inserting their author’s name, c/o their agency (e.g., “John Author c/o AAA Literary Agent”). ACX does not allow a different process for agents to individually tailor the name of the party executing particular contracts.

As an agent, can I sign up for multiple accounts (one for each of my authors) with the same e-mail address?

No. Each ACX account must be opened with a unique e-mail address.

As an agent, how can I set up ACX accounts for each of my authors?

If your corporate email system (e.g., Microsoft Exchange, Lotus, etc.) permits, you can create multiple accounts with your software license. Alternatively, your IT Department may be able to provide customization to allow for sub-addressing to occur.

If you are not able to leverage your corporate email system, there are many free web-based email programs that allow users to set up multiple email address (e.g., Gmail, Hotmail, Yahoo, etc.). ACX does not endorse any particular program.

As an agent, can I allow my authors to open and manage their own ACX accounts?

Yes. If you choose and your authors are interested, they may open and manage their own ACX accounts. Authors may enjoy the opportunity to interact with potential narrators and use the ACX platform.

I still have questions about setting up an account. What do I do?

If you are an Agent or other type of Rights Holder and you still have questions about setting up your account, please contact rights@acx.com.